Frequently Asked Questions

You've Got Questions, We've Got Answers!

We’re open Tuesday–Saturday from 10 AM to 6 PM and Sunday from 12 PM to 4 PM. You can find us at 143 Chatham Street, Sanford, NC 27330—right in the heart of downtown. We’re proud to be neighbors with Sanford favorites like Libations 139, Yarborough’s Ice Cream, and Depot Park!

Free, non-metered street parking is available on both sides of Chatham Street and McIver Street. Additionally, a free parking lot is located on McIver Street, directly across from Yarborough's Ice Cream.

We want you to love your purchase! If you're not completely satisfied, we gladly accept returns within 10 days of the original purchase date for store credit. Items must be unworn, unused, and in their original condition with tags attached.

Final sale items, candles, and seasonal goods are not eligible for return or exchange. To start a return or if you have any questions, please contact us at neilbullard@shopneilsnc.com or 919-718-9156.

Our current size offerings range from Small to X-Large for Women and Small to 3XL for Men. Like many women boutiques, we face limitations with vendor minimums and order quantities—but we're committed to doing our best to serve every body and everybody, while upholding the quality and price point you count on.

While we aim to ship your order the same business day, we appreciate your patience as we navigate the early days of our store launch! If you haven’t received tracking or order updates within 7 days, please don’t hesitate to reach out—we’re happy to help!

We're not currently hiring, but we’re always happy to accept resumes for future consideration. Feel free to email yours to neilbullard@shopneilsnc.com, and we’ll keep it on file as opportunities arise.

There’s always something happening in Downtown Sanford! From the weekly Farmers Market in the rear parking lot every Saturday morning, to live music at Depot Park, local eateries and breweries, and unique shops to explore—there’s something for everyone to enjoy.

For the latest events and updates, be sure to check out Downtown Sanford’s social media pages!

Yes we do! A portion of sales supports the Temple Theatre’s mission to bring live arts and cultural programming to our community. Plus, $1 from every TOPdog shirt is donated to Carolina Animal Rescue and Adoption to help provide shelter, care, and second chances for local animals in need.

While we aren’t able to support every request, we do consider donations to local events and causes that align with our values and community mission. Feel free to email us the details at neilbullard@shopneilsnc.com, and we’ll be happy to review your request.